(no subject)
Mar. 27th, 2008 04:03 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
bardic_ladyGood afternoon, readers. Concurrent to Princess Bing's declaration of today's not-goodness, I would like to issue a similar proclamation. Today is fired.
I went to have my computer fixed. For those not in the know, my phone fell off my bed and onto my laptop keyboard about seven months ago, breaking off the H key in such a way that it could not be snapped back on. I've been muddling along, typing without the key, but it got old and the little rubber thing that's under the key is showing signs of wear. So, I went to my local Fry's, from whence I acquired my laptop, and where I am a year and a half into a three year warranty. I figured they would say "We order the thingy, we call you when it gets here, it takes two or three days, bada bing bada boom." Ha. Ha ha ha ha ha ha.
Instead they said, "The warranty doesn't cover the part. It will be $50 for a new keyboard." I said "Eh...Okay." They said, "It will take six weeks to get here and WE HAVE TO KEEP YOUR COMPUTER." Um...FUCK NO. I said, "Why do you have to keep my computer?" They said, "So we can run tests to see if the problem is the key or the board." I opened the laptop and pointed at the HOLE WHERE THE KEY SHOULD BE and said, "I promise, it's the key." They said, "We need it for the ordering, we can't order a part without holding the computer." I said, "Can I put down a deposit, or pay for the part in advance and have you call me when it comes in?" They said "No, we have no way of charging you until the part is ordered and installed, six weeks. We'll give you a loaner that is only Vista compatible that your programs won't work on." Um...FUCK NO. I said "Can I talk to the manager?" The manager said "It's company policy, can't do anything, whoopsie." I said, "CAN YOU TAKE THE HARD DRIVE OUT OF MY LAPTOP AND PUT IT IN YOUR LOANER?!" They said, "we wouldn't dream of doing that to our precious loaner." This process took five trips in and out of the store because there's no cell reception inside their GIANT ELECTRONICS STORE and I needed to consult with my father. All the while, they talked down to me (and my breasts) and were generally rude and unhelpful. EPIC FAIL.
NEVER BUY ANYTHING AT FRY'S ELECTRONICS EVER EVER EVER EVER EVER EVER.
Fuck this. I'm going to have my adjustment and massage.
I went to have my computer fixed. For those not in the know, my phone fell off my bed and onto my laptop keyboard about seven months ago, breaking off the H key in such a way that it could not be snapped back on. I've been muddling along, typing without the key, but it got old and the little rubber thing that's under the key is showing signs of wear. So, I went to my local Fry's, from whence I acquired my laptop, and where I am a year and a half into a three year warranty. I figured they would say "We order the thingy, we call you when it gets here, it takes two or three days, bada bing bada boom." Ha. Ha ha ha ha ha ha.
Instead they said, "The warranty doesn't cover the part. It will be $50 for a new keyboard." I said "Eh...Okay." They said, "It will take six weeks to get here and WE HAVE TO KEEP YOUR COMPUTER." Um...FUCK NO. I said, "Why do you have to keep my computer?" They said, "So we can run tests to see if the problem is the key or the board." I opened the laptop and pointed at the HOLE WHERE THE KEY SHOULD BE and said, "I promise, it's the key." They said, "We need it for the ordering, we can't order a part without holding the computer." I said, "Can I put down a deposit, or pay for the part in advance and have you call me when it comes in?" They said "No, we have no way of charging you until the part is ordered and installed, six weeks. We'll give you a loaner that is only Vista compatible that your programs won't work on." Um...FUCK NO. I said "Can I talk to the manager?" The manager said "It's company policy, can't do anything, whoopsie." I said, "CAN YOU TAKE THE HARD DRIVE OUT OF MY LAPTOP AND PUT IT IN YOUR LOANER?!" They said, "we wouldn't dream of doing that to our precious loaner." This process took five trips in and out of the store because there's no cell reception inside their GIANT ELECTRONICS STORE and I needed to consult with my father. All the while, they talked down to me (and my breasts) and were generally rude and unhelpful. EPIC FAIL.
NEVER BUY ANYTHING AT FRY'S ELECTRONICS EVER EVER EVER EVER EVER EVER.
Fuck this. I'm going to have my adjustment and massage.
no subject
Date: 3/27/08 11:51 pm (UTC)no subject
Date: 3/28/08 12:04 am (UTC)